A first of its kind nearly real-time omnichannel “Intelligent Customer Query Response System” designed with “customer first mentality” and important attributes of intelligence as well as better customer service in mind.

IRIS is agile & resilient in nature, transforming full customer support desk journeys starting from customer interactions to back-office processing to the response.

IRIS is always keeping customers at centre stage of digital transformation and grow businesses indirectly.

IRIS works in the background to help humans in the front to bring more than 200% efficiency at work. For demo please visit us at https://www.featsystems.com/pigeoniCQRS